Last Updated: October 25, 2026
Welcome to DirectRoute Car Transport (“DirectRoute,” “we,” “our,” or “us”). These Terms and Conditions govern access to and use of our website, directroutecartransport.com, and the information and services described on it.
By accessing our website, submitting an inquiry, or using our services, you agree to the terms applicable to your activity. If you do not agree with these terms, please discontinue use of the website.
These website terms do not replace a separate written vehicle transportation agreement. If you book a shipment, the signed or otherwise accepted transportation agreement may contain additional terms governing that shipment.
DirectRoute Car Transport provides information and inquiries relating to vehicle transportation services, which may include:
Service availability depends on the vehicle, route, schedule, carrier capacity, accessibility, and other relevant conditions.
The precise role of DirectRoute Car Transport in arranging or performing transportation must be established by the applicable booking documents. Where required, the company will identify whether it is acting as a motor carrier, broker, or another type of transportation service provider.
Quotes are based on the information supplied by the customer and the conditions applicable when the quote is prepared. Prices may be affected by route distance, vehicle size, vehicle condition, carrier type, market demand, pickup and delivery access, and other disclosed factors.
Unless expressly stated otherwise in writing, a quote is not a guarantee of a particular pickup or delivery date or an unconditional fixed price.
Customers must review the quote and any associated terms before accepting a booking. Any permitted price change must be communicated and handled according to the applicable agreement and law.
Customers are responsible for providing accurate information, including contact details, vehicle identification and condition, pickup and delivery locations, and scheduling preferences.
Customers must have legal authority to arrange transportation of the vehicle or appropriate authorization from its owner.
A booking is subject to the confirmation process described in the applicable agreement. Submitting a website inquiry does not, by itself, guarantee that a shipment has been accepted or that a carrier has been assigned.
Before pickup, customers should remove personal belongings unless their carriage is expressly permitted under the applicable agreement and carrier policy. Customers should disclose mechanical problems, modifications, oversized dimensions, low ground clearance, or any other condition that could affect loading or transportation.
Customers should secure loose accessories and follow the preparation instructions provided for their shipment.
The customer should retain photographs and copies of all relevant vehicle inspection documents.
Pickup and delivery estimates depend on route conditions, carrier scheduling, weather, traffic, road restrictions, and other circumstances.
Unless a specific commitment is made in a written agreement, dates and time windows are estimates and may change.
Door-to-door service is subject to safe and lawful access. If a transport vehicle cannot reasonably access the requested location, an alternative nearby pickup or delivery point may be required.
Customers must cooperate with scheduling arrangements and provide accurate directions and access instructions.
The vehicle’s condition should be recorded at pickup and reviewed again at delivery using the applicable inspection report or bill of lading.
Customers should document existing damage and retain photographs. Any newly observed damage or other delivery issue should be recorded on the appropriate documents and reported promptly through the applicable claims process.
The handling of claims, liability, deadlines, and required evidence is governed by the applicable transportation agreement and mandatory law.
Payment methods, deposit requirements, due dates, cancellation procedures, refunds, and any applicable charges must be disclosed in the booking terms.
Customers should review those terms before confirming a shipment. Nothing in these Terms and Conditions is intended to remove a right to a refund or other remedy that cannot lawfully be excluded.
For questions about a particular booking, customers should contact DirectRoute using the contact information provided on the website or in their agreement.
Applicable cargo insurance, carrier responsibility, exclusions, deductibles, and claims procedures depend on the transportation arrangement and governing law.
Customers should request confirmation of the relevant coverage before shipment and should not assume that personal belongings, mechanical problems, pre-existing damage, or every possible loss are covered.
Nothing in these terms guarantees a particular insurance limit or waives any non-waivable legal responsibility.
You agree to use the website lawfully and not to interfere with its security, functionality, or availability.
You must not attempt unauthorized access to website systems, submit fraudulent inquiries, distribute malicious software, or use website content in a manner that violates applicable law or another party’s rights.
We may update website content, correct errors, or restrict access where reasonably necessary and legally permitted.
Unless otherwise indicated, website text, branding, graphics, design elements, and other original content are owned by DirectRoute Car Transport or used with permission.
You may view and print website materials for personal, non-commercial use. You may not reproduce, republish, distribute, or commercially exploit protected content without prior written authorization, except where permitted by law.
Our website may contain links to third-party websites or services. These links are provided for convenience and do not necessarily indicate endorsement.
We are not responsible for the content, availability, security, or privacy practices of third-party websites. Review their applicable terms and privacy notices before using them.
Website content is provided for general informational purposes. Although we aim to keep it useful and accurate, we do not warrant that every page is complete, current, or free from errors.
A description of a transportation service is not a substitute for a written quote or agreement that applies to an individual shipment.
To the extent permitted by law, website information is provided without warranties that cannot otherwise be established under a separate agreement or mandatory law.
To the extent permitted by applicable law, DirectRoute Car Transport will not be responsible for indirect or consequential losses arising solely from the general use of the website.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including any applicable non-waivable transportation obligations, consumer rights, or responsibility for fraud or intentional misconduct.
The terms governing an actual shipment, including any legally required carrier or broker responsibilities, must be assessed separately.
Our handling of personal information is described in our Privacy Policy. By using the website, you acknowledge that personal information may be handled as described in that policy and as otherwise permitted or required by law.
We may update these Terms and Conditions to reflect changes to our website, services, or legal obligations. Updated terms will be posted on this page with a revised date.
Changes apply as permitted by law and do not automatically override a separate transportation agreement already in effect.
These Terms and Conditions are subject to applicable United States federal law and the laws of the relevant state, as determined by applicable conflict-of-law rules. Any mandatory legal rights or jurisdictional requirements remain unaffected.
The appropriate governing-law and venue provisions should be confirmed by legal counsel before publication.
For questions about these Terms and Conditions, website content, or a transportation inquiry, contact:
DirectRoute Car Transport
329 W 47th St, Miami, FL 33140
Phone: (786) 244-3131
Website: http://directroutecartransport.com
